📄 Privacy Statement – Kampeerdorp de Zandstuve

Last modified: August 29

At Kampeerdorp de Zandstuve, we attach great importance to the protection of your personal data. In this privacy statement, we explain what data we collect, why we do so, and how we handle it. We process personal data in accordance with the General Data Protection Regulation (GDPR).

1. Who are we?

Kampeerdorp de Zandstuve
Address: Grote Beltenweg 3
Phone: 0523262027
Email: jos@zandstuve.nl

2. What personal data do we process?

We process the following personal data:

Contact and reservation details: name, address, place of residence, email address, phone number
Accommodation details: reservation details, period of stay, preferences
Payment details: invoice and payment information
Digital data: IP address, use of our website, app, and social media (via cookies and tracking pixels)
Photo and video material: taken during activities, events, or entertainment programs (with permission)
Security data: camera images, facial recognition for access to the swimming pool, license plate registration for barrier access
Children's data: only with the permission of parents/guardians

3. What do we use your data for?

We use your personal data for:

Processing reservations and payments via Booking Experts
Sending reservation confirmations and practical information
Sending newsletters via Booking Experts (only after registration)
Offering and improving our services, website, and app
Marketing purposes via Facebook, Instagram, TikTok, and Google Analytics
Access to facilities:
- Facial recognition for the swimming pool
- License plate registration for the barrier
Security and surveillance through camera surveillance
Promotional purposes (photos and videos), only with permission

4. Affiliate partners

We work with affiliate partners who refer guests to our website. When you book through such a partner, basic data may be shared to register the reservation. These parties are responsible for their own privacy policies.

5. How long do we retain your data?

We do not retain personal data longer than necessary:

Reservation data: up to a maximum of 7 years (legal retention obligation)
Camera images: up to 4 weeks, unless an incident occurs
Photos/videos: as long as relevant for promotional purposes, unless you object
Access registration (facial recognition/license plate): as short as possible, only during your stay

6. With whom do we share your data?

We only share personal data with third parties if this is necessary for our services, such as:

Booking Experts (reservation and newsletter system)
IT and hosting providers (website, app)
Marketing and analytics parties (Facebook, Google, Instagram, TikTok)
Payment service providers and administrative partners
Regulators or authorities if required by law

We have entered into processing agreements with all these parties to protect your data.

7. Cookies and tracking

Our website and app use cookies and tracking technologies from, among others, Facebook and Google Analytics. This allows us to measure the use of our services and to advertise in a targeted manner. Where necessary, we ask for your consent via our cookie banner.

8. Photos and videos

Photos and videos may be taken during events and entertainment programs. If children are recognizable in the images, we always ask for permission from their parents/guardians in advance. You can withdraw your consent at any time.

9. Facial recognition

Voluntary choice

The use of facial recognition is entirely voluntary. You can always opt for an alternative; please report this to the reception desk.

Withdrawing consent

Your consent can be withdrawn at any time by reporting this to the reception desk or by emailing jos@zandstuve.nl. You will then receive an alternative (QR code) and a confirmation by email.

Storage and deletion

Only encrypted templates (non-traceable facial features) are stored, linked to your name and reservation number. All data is automatically deleted the night after your reservation ends.

Purpose of use

Facial recognition is used exclusively for convenience and quick registration. It is never mandatory.

Security and processing

We work with EasySecure for facial recognition. All data is stored in the Netherlands in an ISO-certified environment with high security standards.

10. Your rights

You have the right to:

View, correct, or have your data deleted
Withdraw your consent for data processing (e.g., photos/videos or newsletter)
Object to processing or tracking
Transfer your data to another party

Requests can be submitted via jos@zandstuve.nl.

11. Security

We take appropriate technical and organizational measures to protect your data against loss, misuse, and unauthorized access. These measures include encryption, secure systems, and restricted access.

12. Complaints

If you have a complaint about how we handle your personal data, please contact us at jos@zandstuve.nl. If we are unable to resolve the issue, you can submit a complaint to the Dutch Data Protection Authority.

13. Changes

We reserve the right to change this privacy statement. The most current version can always be found on our website and in our app.